At Dario Voyage, we aim to deliver your orders quickly and reliably, no matter where you are in the world. This Shipping Policy explains our delivery methods, timelines, and responsibilities.
Worldwide Shipping
We proudly ship to customers worldwide through our trusted logistics partners. Delivery times and costs may vary depending on the destination and product availability.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Estimated delivery time is 7–21 business days depending on your location.
- Remote areas may take longer.
- Please note that delivery times are estimates and not guarantees, as delays may occur due to customs or unforeseen circumstances.
Shipping Charges
- Shipping fees are calculated based on your delivery location and will be communicated at checkout.
- In some cases, promotional offers may include free or discounted shipping.
Cash on Delivery (COD) Orders
- We only accept Cash on Delivery (COD) as a payment method.
- Please ensure someone is available at your address to make the payment upon delivery.
- Failure to pay at the time of delivery may result in order cancellation and restrictions on future orders.
Order Tracking
- Once your order is shipped, we will provide tracking information (if available) through email or SMS.
- Tracking availability may vary depending on the delivery partner and destination.
Incorrect or Incomplete Addresses
- Customers are responsible for providing accurate and complete shipping details.
- Dario Voyage is not responsible for delays, failed deliveries, or extra costs due to incorrect or incomplete information provided by the customer.
Customs, Duties, and Taxes
- International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
- These charges are the responsibility of the customer.
- Dario Voyage is not responsible for delays caused by customs clearance.
Damaged or Lost Packages
- If your order arrives damaged, please contact us immediately at [email protected] with photos of the packaging and product.
- If your package is lost during transit, we will work with our delivery partners to resolve the issue.
Contact Us
For any questions or assistance regarding shipping, please contact us:
Email: [email protected]